The hotel porter is an important professional, that performs many duties at the service of the guests but also at the service of the general hotel organization, although his figure is often undervalued, especially in the little accommodation structures.

Gruppo La Meridiana propose to offer at its customers only the best outsourcing staff, including the hotel porters: this is the best solution for a hotel that would like to focus energies and resource in other aspects of the management, reducing costs without reducing the quality services.

Include a professional hotel porter in the staff give on indisputable advantage for the functional mechanism of the accomodation structures, because this professional figure has many duties in his competences:

• Luggage transport

• commission for the guests

• cleaning and tidyng hotel common spaces

• ordinary maintenance

• unloading goods

The direct contact with the hotel guests is one of the most important aspects of the hotel porter tasks: he must help clients to transport luggage in the room, taking it from the hall or from the car and vice versa. He must be friendly, affable, polite and obliging but at the same time convey safety and reliability, putting himself at the complete disposal of the hotel guests.

In addition of those tasks, the hotel porter must do the cleaning and the tidying the hotel common spaces and must do the ordinary maintenance of the electric and hydraulic systems. Furthermore, he must do the unloading of the hotel goods, as personal detergents for the rooms and the bed and bath linen, placing all in the warehouse. This professional figure depend of the first housekeeper in service and is possible that has to work on turns, to cover the day and the night hours.

First to propose an hotel porter to the customers, Gruppo La Meridiana verifies that the person can be able to perform all the tasks and also that his personality is compatible with the characteristics of the profession. This role can be covered from all, younger and no more young, and also people without many qualifications. What matters is the specific training that prepares the worker to perform of all duties of the role of hotel porter.

In this direction works the staff of Gruppo La Meridiana which trains candidates, that has the objective to prepare professional hotel porters, that can be successfully insert in any hotel staff. The professionals in outsourcing that this group propose to its customers have to follow an intensive training. Gruppo La Meridiana selects only candidates that can finish with success the course that prepare to this profession: for this reason all the hotel porters in outsourcing that were proposed to our customer have met the expectations.