La Meridiana Group is responsible for providing outsourcing services for the hospitality business and training of its experts without forgetting the constant evolution in the application of well-being requires, now more than ever, a vision developed by the opportunities this sector can offer. Today we talk particularly the case of SPA in luxury hotels.

To be competitive it is necessary to fully understand the managerial aspects related to the SPA management, intended as a source of revenue rather than as a mere ancillary service, often not very profitable.

Running a SPA, then, it means not only learn about the world of well-being in all its aspects but also about managing the organization and the business area: planning strategies, market the service, supervise individual and collective performance, ensuring the delivery of excellent service and innovative, without neglecting economic goals.

Why do we talk today about SPA management? Specialization responds to the growing expansion of wellness tourism that globally it worth over 439 billion dollars and it is expected to grow twice the global tourism industry.

This is followed by the growing demand for talents and professionals such as spa managers and directors of wellness centers by industry leaders. The wellness tourism employs 11.7 million people globally, but the expansion of the sector provides a significant increase in the level of employment. Only in Italy, there are about 73 thousand jobs in the field of spa tourism, with a turnover that is around 380 million euro a year. Shares that make clear the value of this market and La Meridiana Group is ready to provide an answer to the constant demand and evolution in the field of well-being that, now more than ever, needs to ensure high quality in particular case of Spa facilities in luxury hotels.

The training offered by Group La Meridiana includes training of new managers who have acquired highly specialized expertise also about the business system, the marketing of pre-sale and post-sale customer loyalty, service , personnel and general management. The luxury hotels and spas manager must have the management skills to be able to take care of variate and complex circumstances as that of the great accommodations, having a customer-oriented focus and services to customers.

Other features include the ability to communicate effectively with customers, managers and support staff and to respond effectively to changing market requirements.

The specific activities vary depending on the size and type of hotel, but they may include: planning and organization of accommodation services, catering, promotion and marketing, budget management and financial plans, as well as expenditure control, recruitment, personnel training and monitoring, complaints and suggestions management, organizing events and conferences, maintenance supervision, supplies, renovations and furnishings, managing contractors and suppliers.

For a market and a growing demand it is necessary to be ready to respond with quality and professionalism to customer requirements. La Meridiana Group offers from years flexible, customized solutions for every type of hotel focusing on quality of service and customer satisfaction without jeopardizing the proceeds of the structure contractor. For more information please contact us …