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Choosing Outsourcing: how to efficiently interview a Service Supplier

The job market today is ever more hectic and dynamic. Fore these reasons many companies are looking towards ways to cut costs while increasing production, and one of the most efficient strategies to reach these objectives is without a doubt Outsourcing.

A valid Outsourcing Company is able to guarantee their partners a long term ROI, while they will strengthen their collaboration, thus creating an advance for both parties. Large enterprises are realizing more and more that Outsourcing is the ideal solution achieve success and maintain a high public profile in the long term.

Choosing Outsourcing will provide all the above advantages, but only if one partners up with the right service provider. Whatever the area of your company that you are planning to outsource, a preliminary interview between outsourcer and ousourcee is fundamental to build a strong relationship with a service provider that will ultimately become your trusted right arm.

To make the right choice for your business, here are our suggestions as to how to efficiently interview and Outsourcing Service Provider, to understand whether it actually is a valid opportunity.

  1. Prepare your interview. Before planning your interview, it is very important to list all the requirements your ideal provider should meet regarding those services you’re planning to outsource. When sending out the invitation for the interview it is advisable to also enclose a brief description of the job the Service Provider should perform for you. Furthermore it would be beneficial to present your business, your values and your concerns. This way you can ask a series of questions allowing you to get a better idea of the Service Provider you’re interviewing.
  2.  Schedule the meeting. After a preliminary interview, if you’re satisfied with the feedback you received, you can request an official meeting, which you should attend with a more detailed list of your expectations about the Provider’s services. You should also pick a day for your meeting free of other appointments, to be thorough and in no hurry during the interview.
  3.  Getting basic information. Before signing and agreement it is important to know the Provider’s background, and whether they can deliver on your needs. You can request and examine their client portfolio to assess how other companies have benefited from Outsourcing some services to the same third party you’re considering.
  4.  Test their communication. An Outsourcing Service Provider must have great communication skills. It should be possible to ascertain those skills even during the Preliminary Interview, and to decide on that basis whether to continue towards a formal agreement or not.
  5.  Problem Solving. Keeping in mind the issues you might have had to handle in your Company’s operations, you can ask the Provider how would they have reacted to similar situations, such as handling great pressure, certain dynamics between employees or a drop in production.
  6.  Not the high points that emerged during the interview. As soon as the interview is over you should put your impressions on paper or vocally recorder your thoughts. This will help you to remember your potential Provider’s characteristics as well as facilitate a comparison with other candidates.

If you’re looking for a competitive and reliable Outsourcing Services Company, contact us immediately to set up a meeting. The Cooperative Gruppo La Meridiana has been involved in providing Outsourcing Services for over ten years, achieving great success thanks to our teams of dedicated professionals. We offer consulting and services tailored to your particular needs to meet the demands of any customer.

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