Having breakfast at the hotel is one of more often underestimated and overlooked meal, but if it’s done right it becomes a key factor in the hotel business and to get best reviews from your client.

The Group La Meridiana has put attention in the service of a “perfect breakfast” since years and can offer useful advice on how you can improve the breakfast service in the hotel and thereby increase guest satisfaction and brand reputation.

Often it is the traditional catering service for lunch and dinner to catch the attention of most managers of hotels, and it is often easy to forget that breakfast is still the most popular meal for guests. Therefore considering that the percentage of those who take breakfast is far above the one of those who benefit from lunch and / or dinner at the hotel, your restaurant will be judged on the quality of that meal. In simple terms, disappointing customers with breakfast you loose clients for the other meals of the day and supposedly also their return in your hotel.
Since the customer has become more careful and demanding in regard of nutrition, food has become essential and is a good business card. Breakfast is most often the last impression that guests get out of their stay and you will leave a positive or negative image when they will speak about their stay in your hotel with friends and colleagues or when they leave a references online. Breakfast has also a potential in terms of income that it wise not to ignore. Among all of the revenue produced by the sale of food at the hotel, breakfast is about 40%.

Offer a breakfast of quality is a key of success for your hotel and the Group La Meridiana is able to lead you in a progressive and effective process of transition towards the achievement of quality standards of excellence. Its team of experts dedicated to hotel reception will help to correct and reset correctly all that concerns the service of breakfast, from preparation of the room and tables, the presentation of the offer of food and drink and the attention to details of the staff and the service.

The Group La Meridiana offers you a view on some elements on which you must focus to achieve a breakfast service of success:

Quality and wide choice
you need to make sure that the quality and range of products served at breakfast will meet the expectations of your guests.
Today’s consumer is interested in knowing the origin of the ingredients and you need to keep in mind the increasingly specific needs of your customers; local products, biological and ethical considerations are often important for your guests. Also keep in mind that a large portion of your customers will be international visitors, so you need to deliver what they expect to find; Examples in which the countries of northern Europe we prefer a savory breakfast and not a sweet one.

Right price
Finding the right balance for the definition of the price to be charged is important to make sure not to submit priced out of the market in an attempt to capture the flow of customers and increase revenue.
Prices vary depending on the level of your hotel, but in any case it is important to give your guests the opportunity to choose different options for breakfast in order to meet their needs and their budgets.

Flexibility
As for the management of the hotel accommodation, it is important that in the restaurant and then also for breakfast, you try to meet the needs of guests. Having opening room large and flexible to allow all your guests to use the service of breakfast with calm, pleasure and away from stress.

Extra touches
Staff also need to be ready to provide guests with the little touches that can make a breakfast at the hotel stand out from the crowd.
Smiling staff who come into direct contact with customers remembering their names instead of the room’s number is a detail that leaves its mark.

In conclusion customers have different need for breakfast and your offer must meet a their times and appetites. Here it comes the Group La Meridiana that is able to provide professional expert that can support and up to date the management of your hotel. Through simple and low economic solutions you will get positive effects for the satisfaction of your clients and hence the popularity of your structure.