The work of chambermaids is one of the mainstays of success for accommodation structure, the key to satisfy the guest, because the hotel room is his home when he’s out home.

Gruppo La Meridiana know perfectly this aspect of hotel management and works hard every day to prepare high level professionals in outsourcing for customers.

The first evaluation of a hotel guest is referred to the cleaning and hygiene of his room: the choice to booking in future another room in the same hotel depends largely from this two aspect. After a survey is emerged that these parameters affect the 63% of the final decision.

The task of a chambermaid is to make comfortable the hotel rooms for guests, make cleaned every spaces and the bath services but also satisfy with kindness all request, when is possible.

For this reasons, is essential that the chambermaids are extremely professionals and prepared to make every task and that have excellent communication and problem-solving skills.

Gruppo La Meridiana believes that the chambermaid is one of the most important professional in the complicated hotel management balance and so selects only candidates that have all the right features to proper performance of specific duties:

• attention of the details

• Resistance

• dexterity

• sense of responsibility

• ability to work in team

The HR sector of the group finds this characteristics during the first cognitive interview, because are the minimal required to do this job. Resistance isn’t force but the excellent health, because is necessary a great work ability to do this.

Sense of responsibility, ability to work in team and attention of the details are character traits that facilitate the collaboration of the chambermaid in outsourcing in the staff, because to do well all duties is important to coordinate with other professionals of the staff, do it quickly, diligently and autonomously.

This is not a simple work: every day the executive housekeeper prepares the daily planning that must be finished within the deadline set, to guarantee the maximum comfort for the hotel guest, without impede his privacy and his activities.

The duties of chambermaid role are lots and included all the related activities to the cleaning activities:

• control the basic stock of linen

• guarantee the comfort of the bed and of the courtesy kit

• delivery the lost objects left in room

• responsibilities to the job cart

During the duties, the chambermaid must to operate respecting the safety standard to guarantee the safety and the health of the guest.

Gruppo La Meridiana takes cares of every aspect of the chambermaids training, to form efficient professionist, able to be excellent in this job. The experience in the hotel industry has allowed us to develop an high level training program, because your success is our satisfaction.