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IT Outsourcing: prospects and trends in 2018

More and more companies consider service providers as an extension of their business. And an increasing number of companies choose to outsource one or more business functions, especially as regards the IT consulting. So,  IT Outsourcing is clearly growing, globally. For the current year, there are 5 major trends in 2018 in the field of outsourcing of Information Technology. Let’s find out the most interesting prospects.

IT Outsourcing: economic expectations and soft skills

The most significant 5 trends in 2018 in the computer industry  are as follows:

  1. Partnerships will become more critical
  2. The growth of emerging tech will increase
  3. The companies will focus more on value and less on cost
  4. The IT skill shortage will intensify
  5. The demand Soft skills will rise

Several surveys have shown an increasing inability of the global companies, to meet the expectations of the workforce in relation to the growth of career and wage increases. These expectations are influenced by local and cultural factors, often overlooked especially by large enterprises. This results in a high employee turnover, low productivity and low end-customer satisfaction. That’s why modern Outsourcing includes much higher extent than in the past, to achieve common goals.

We are talking about a partnership that includes a mutual investment. Businesses today need a partner who not only understands their needs. But it can also anticipate what may be relevant to solve problems and get the achievement of business objectives. The technical know-how is a given. Transparency, trust and “skinin the game” are part of the new outsourcing concept.

In a changing environment, even grow new technologies. As a result, it continues to grow also the need for highly skilled developers. But in addition to technical skills, more and more companies will demand the so-called soft skills. That those fundamental personal qualities, such as leadership.

This type of skills are essential to the development of any IT project. Developers need to be prepared to fully acquire all the skills, both technical and transversal. Necessary to compete in tomorrow’s market.

More quality and less savings: Outsourcing as a synonym for value

Historically, the cost has always been a key factor for Outsourcing. It still is, but customers seem currently more focused on the value of the services. There will always be more focus on areas such as productivity, quality and safety.

Customers today are highly educated and fully aware of potential faults associated to outsourcing. There will therefore be a fundamental shift in focus, from “cost of services” to the “value of service“.

Finally, companies will be pushed to Outsourcing also due to a lack of technical skills. The programmers with specialized skills in new technologies will be even more difficult to find. And also the infrastructure / network resources will be in great demand.

IT outsourcing could see a significant increase in membership rates as we move between 2018 and 2019. Since the increase of salaries and skills shortages increases the attractiveness of working with external partners.

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