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The importance of HR department problem solving

Every living being perceives the emergence of a problem when, motivated to achieve a goal, something prevents him from doing so through the typical mechanical or automatic actions that life has taught him, when no activity instinctive nor any learned behavior can help to achieve his goal. The Group La Meridiana attentive to its customers and partners problems want to remember today that the ability to problem solving is a skill essential for an HR department always ready to solve inefficiencies, address issues or simply meet new company’s management requirements, with the aim to achieve a result qualitatively and economically satisfactory. Just as the metaphor of Kanizsa quoted at the beginning of the article, today we take into consideration the resolution of business problems and especially the need to rely on an HR department with a great problem solving skills.

According to the procedures and the usual attitude to analysis, listening and observing the dynamics associated with its stakeholders, the organizational structure of the processes makes the HR department normally able to prevent the emergence of problems and inefficiencies in its daily activities and take action to prevent the department lose the level of effectiveness related to its processes. Despite this the variables are endless and something unexpected can happen because of the complexity and transversal nature of the activities to which department daily performs.

The ability to handle the unexpected, addressing situations where the HR Team, for an effective result, can not refer to automatic or mechanisms already in use or rely on past experiences, is the real added value of a modern HR department that is always ready to support the management and the production lines. We could almost build a mathematical equation according to which the more the competence of problem solving stands and more salt thus of the HR team value. The value of the contribution that the function provides to the entire organization, or what is potentially able to guarantee is represented by the equation which is necessary to refer to assess the actual  department’s contribution and quality.

At the same time these new attitudes expand the sphere of the field of expertise of the overall HR team reinforced by the introduction of problem solving, in this sense, in addition to the ability to operate on will be known from now also needed the ability to operate on the unexpected. Be competent in problem solving clearly does not mean abandoning the management to devote himself to chance or rely on the natural attitudes of some members of the HR department. All the resources of the team must be able to deal with the unexpected, each at their own level of performance required and the potential to reach the solution with effective results. Problem solving does not mean individualism, nor accountability and does not act on the ordinary but it is the competence of the unexpected.

In conclusion, Group La Meridiana recommended that you have a team that uses a useful process to address issues or inefficiencies, which the individuals, measure and resolve as efficiently as possible. In this area Group La Meridiana provides a range of services of high quality Recruitment and specialization taking into account not only education and experience, but also all the new capabilities needed nowadays to be able to carry out work from outside ‘ ordinary, in a reality that is constantly changing and at the same time requires its workers to be equally flexible.

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